What Our Customers Are Saying


Dear Jim,
Well, It’s been 3 nights since we installed our new bed.  So far, so good.  I’m sleeping very well, better than ever.    We already know it was a good decision to purchase the bed.  Better yet, we didn’t spend the kind of money that my son spent at Select Comfort and we got a 9000, while his is a 5000.  We are pleased.  Your customer service skills are amazing.  I am a customer service specialist with a major Insurance carrier and I know what good customer service is all about. Thank you for a wonderful experience.  I will keep you informed.
Pat W., Sanford, FL


Hi Jim,
We got home and put the bed together yesterday and had a wonderful night’s sleep!!
Thank you for following up with us. You run an amazing business with an integrity that is rare in this world. Thank you again!
Paula M. Long Beach, CA


Just wanted to let you know that we setup both frames and everything is great!  They are both wall huggers. Thank you sooooo much, your company is top notch all around, product, price and customer server.  Bravo to you!
Jill M. , Nashville, TN


Dear Mr. Donovan,
I wish to thank Best Beds for providing honest representation of your products and prompt delivery with great care and integrity. The memory foam mattress and foundation proved to be the technological revolution it claims to be. After sleeping on memory foam for a few nights, I doubt I would ever be satisfied sleeping on innerspring construction again. Your pricing appears to be the best and you have shown me that you do all in your power to ensure a satisfied customer. I would recommend your product and your firm without any reservation whatever.
Dennis B., Ph.D. Youngstown, New York


To BestBeds,
Just wanted to drop a line to say that your delivery was really quick, professional packaging, looks great and I was very satisfied after sleeping on my new mattress last night. I will definitely tell others if they are looking for the tempur-pedic type bed at a reasonable cost. Thanks.
Dan S., Lawrence, Pa.


Dear Jim,
Thanks again for great service. Everything arrived as expected and is working out very well. I would be happy to recommend your services.
Craig M., Santa Barbara, CA


Great merchandise…Thanks so much!  Our backs were in heaven this morning!
Dawn B., Hamden, CT


Dear Mr. Donovan,
I just wanted to let you know that your product works great, and that would definitely recommend your products to my friends and family.
Linda M., Long Beach, NY


Everything was just what we expected, thanks for the quick delivery and timely response to my phone call. Hope to do some business with you later this year for other members of the family.
Munish B. Houston, TX 


We got the order and we love it. We are sleeping better than we have in months. Thank you. I also referred my son and his wife Nathan J. He may have already placed his order last week. Thanks
Wanda J., Winter Springs, FL


Dear Sirs,
I will never buy a spring mattress again. My friend likes hers too, and has said the same thing. Thank you.
Kim I., Tamarac, FL  


The bed arrived in great shape and in great time. It is terrifically comfortable.  Now I oversleep not because I am tired in the morning, but because I just don’t want to get up! Well worth the money! Thanks and best regards,
Perry V., Herndon, VA


Dear BestBeds,
Bed was received in perfect order. Also received the pillows that you were so gracious to send us. Everything is great. I have also bragged to all our friends and family about the great deal…..they want to see and feel it before they buy. Thanks again. Regards,
Mark and Jill R., Everett, WA


Dear Jim,
I am still amazed at the quality of your service.  I hope that you are doing well both personally and professionally.  Even with the economy, etc. your fine business practices will carry you through.  If you ever need a reference, etc. please feel free to use me.  To be eager to please at the time of sale is easy, but to respond so promptly and courteously when there is an after sale issue is remarkable.
Diane M., Gurnee, IL