BestBeds FAQ's

Frequently Asked Questions

AIRBEDS

How can you sell these beds at prices so much lower than the "Mall Store" Beds?

All of our Airbeds are manufactured in Denver, Colorado by Innomax, a true leader in the specialty bedding industry. They have been in business since 1975, and they are an internationally recognized company that offers over 1200 innovative, stylish and affordable products for the total sleep environment. Our ability to ship direct from the manufacturer to our customers, without the high overhead of brick and mortar showrooms, allows us to offer these high quality beds at substantial savings over standard retail.

Do I need to purchase a foundation from you or can I use my current box spring?

We do not require that you purchase a foundation from us for the 25 year warranty on our mattresses. If you currently own a quality solid-top boxspring/foundation or platform frame, you can certainly use it as well.

What sizes of air beds do you carry?

California King measures 84" x 72"
Eastern King measures 80" x 76"
Queen measures 80" x 60"
Single Air Chamber Queen measures 80" x 60"(special order-3-5 weeks delivery)
Full measures 54" x 75"(special order-3-5 weeks delivery)
Twin XL measures 38" x 80"

When will my new air bed ship?
Generally your new the air bed will ship within 2 weeks after placing your order. Shipping time varies from 2 to 5 business days, depending on what part of the country you are in.

Is assembly difficult?
Not at all. Assembly takes only 20-30 minutes with no tools required*.

*If you order the foundation and bedlegs to go with your airbed, you will need to drill pilot holes for the bedlegs.

Do you offer a 30 day sleep trial?

Yes! We offer a 30 day, money back guarantee on our Sleep Systems. You can return within 30 days from its delivery and receive a refund of the purchase price. Return shipping charges are to be prepaid by the customer. In order to give your mattress a fair trial, we ask that you try out the mattress for a minimum of 2 weeks. If after that time you still feel it is not the best sleeping surface for you, simply call us toll free at 1-888-660-3425 to arrange return authorization. We will then give you the return shipping instructions. The returned mattress must include the original boxes and bags.

MEMORY FOAM

Q:	What is Memory Foam?
A:	It is a viscoelastic, open-celled, temperature and weight sensitive material. Originally developed for NASA in the 1970s, it was designed to conform to any individual's body and relieve the pressure of the tremendous G-forces experienced by astronauts during lift-off and flight.

Q:	Is memory foam material different from regular foam?
A:	Memory Foam made up of billions of spherical shaped, open cells that are temperature and weight sensitive, allowing it to become softer in warmer areas (where your body is making the most contact with the surface) and remain firmer in cooler areas (where less body contact is being made). Therefore, the material is able to conform to any body shape or size—even the hard to reach lumbar area of your back. Regular foam is not as sensitive to temperature and will not conform to your body's unique shape.

Q:	How Does our memory foam material differ from other products claiming to be viscoelastic?
A:	Simple-In many cases, other viscoelastic products have a much lower density, and are too soft to provide therapeutic support. Our products are clearly marked as pure, certified 3.0, 4.0 or 5.0 lb/ft density.

Q:	Does memory foam sleep "hot"?
A:	Memory foam toppers do sleep warmer for some people than regular beds. By using a quilted mattress cover on top of the foam, the bed will sleep cooler.

Q:	Isn't it better for you to sleep on a hard mattress?
A:	Absolutely not! A hard, nonconforming surface forces your body to adapt to its flat shape, bending your spine into an unnatural position and creating pressure points at the shoulders, hips, and feet, which can cause you to toss and turn trying to find a more comfortable position. The result: lower back pain and less restful sleep.

Q:	Is there a "breaking-in" or "adjustment" period associated with your product?
A:	Most customers are very comfortable the very first night. Others may need a few nights to get used to the increased support they experience in their lumbar or lower-back area.

Q:	Does a memory foam mattress require any special care or protective pad and How do I clean it?
A:	None whatsoever. And, unlike conventional mattresses, it never needs to be turned or rotated. Do not machine wash or dry Memory Foam Pillows or Mattress Pads. The Foam can be spot cleaned using a mild detergent. Air dry it away from direct sunlight.