|
Return
Policy
All merchandise being returned must be in like new condition
and be given a "Return Merchandise Authorization"
(RMA) number from Customer Service, which will expire 10
days from date of issue. The RMA must be included with all
products returned in order to track your return and promptly
process your credit. All refunds will be issued to the
original method of payment within approximately 15 business
days after all products have been received at Bestbeds.
All shipping and incidental charges to return the bed
are the customer's responsibility. Delivery fees and/or
freight will not be refunded.
BestBeds
is unable to accept returns on products which are damaged as
a result of improper installation or customer misuse. Credit
will not be issued for any product which is not in
"like new" condition, is soiled, or shows evidence
of h aving been wet. Hairs, dirt, odors, or stains on any
item are not acceptable returns.*
* If returned item is damaged or soiled refund amount will
be deducted for the retail price of the component found to
be damaged or soiled.
Defective
or Damaged Components:
Any
item that is defective at time of arrival, or is found to be
defective within the trial period, will be replaced at no
cost to you. The shipping charges to replace the defective
product will be incurred by BestBeds.
If a component is found to be defective after the trial
period, the replacement part is covered under the terms of
the warranty. You will be responsible for any related costs
and the cost of shipping the defective component back to BestBeds.
To minimize your discomfort we do not want you to be without
components while waiting for a new replacement to be shipped
to you. Given that fact we do require a deposit on
parts coming to you and will refund you the deposit less the
shipping cost and if applicable the prorated cost once the
defective part has been returned. Contact Customer
Service for troubleshooting assistance and if you need
to process the replacement order.
Cancellations:
You have a 24 hour grace period to cancel your order. All
cancellations after that time are subject to a $200
cancellation fee. If cancellation occurs after product has
shipped, an additional 10% restocking fee will apply. This
will be deducted from your payment refund.
Clearance
Items:
We're
sorry there are no returns on Clearance items.
*
|
|
© Copyright
[BestBeds.biz]. All Rights Reserved.
Select Comfort is a registered trademark of Select Comfort
Corporation of Minnesota. Select Comfort is not affiliated with
BestBeds.biz LLC and does not sponsor this web site. This web site does
not sell Sleep Number® beds or Select Comfort® products.
|
|